Maintenance, Development and Technical Assistance for Public Administration Information Portals
For the Ministry of Development Funds and Regional Policy, we provide development, maintenance and technical assistance services for internet portals. The portals provide access to information about European Funds, calls for proposals, grant search tools, the Grants Map and the Knowledge Base. They serve as a source of information for institutions, beneficiaries and people interested in support from EU funds.
The project covers the maintenance and development of publicly available websites that play an important informational role for citizens, entrepreneurs, institutions and public administration. The portals provide access to up-to-date information on programmes, calls for proposals, grant search tools, project maps, and educational and informational materials related to European Funds.
The services are provided in 2020–2026 and include both ongoing operational support and functional and technical development of the websites.
Challenge
Public administration websites must provide stable, secure and clear access to information for a very broad group of users. In the case of websites related to European Funds, particular importance is placed on the accuracy of data, availability of information, clarity of communication and the ability to quickly publish and update content.
The challenge was to ensure continuity of operation and development for portals with different purposes, functional scopes and target audiences. The websites must support both users looking for general information about European Funds and those searching for specific calls for proposals, grants, projects or expert materials.
It was also important to provide technical support for solutions operating in a public administration environment, taking into account requirements related to security, stability, availability and predictable system operation.
Scope of Work
As part of the project, we are responsible for the maintenance, development and technical assistance of the Ministry’s portals.
The scope of work includes, among others:
- ongoing maintenance of internet portals,
- functional development of websites,
- handling technical requests,
- support for administrators and editors,
- analysis of operational issues,
- implementation of changes in the websites,
- maintenance of application environments,
- support in the area of IT security,
- ensuring continuity of service operation,
- adapting portals to the Ministry’s current information needs.
The project covers public information websites, including the European Funds portal, the Grants Map and the Knowledge Base.
Our Solution
We provide maintenance and development services for the Ministry’s internet portals, ensuring technical, administrative and development support. Our role is to maintain website stability, handle requests, develop functionality and support ongoing needs related to publishing and providing access to information.
As part of the work, we support portals serving different functions in the European Funds information ecosystem.
European Funds Information Portal
The portal provides users with access to information on programmes, funding opportunities, news, rules for using EU funds and materials supporting beneficiaries.
The website serves as a central source of information for individuals and institutions interested in European Funds.
Grant and Call Search Tools
The solutions available within the portals help users find information on available calls for proposals, grants and funding opportunities.
As a result, users can access information more quickly, matched to their needs, type of activity or planned projects.
Grants Map
The Grants Map presents projects co-financed by the European Union. The website supports transparency in the use of public funds and allows users to explore the scale and location of implemented projects.
The Grants Map presents information covering:
- 333,732 projects,
- total project value: PLN 1,787,491,344,602.74,
- European Union funding: PLN 1,139,926,953,452.89.
European Funds Knowledge Base
The European Funds Knowledge Base is a system for managing the publication and exchange of information between institutions involved in the implementation of European Funds in the 2014–2021 perspective. It also serves as a document repository, including various multimedia files, with a searchable collection of information resources for exchanging aggregated data between institutions involved in managing the implementation of European Funds.
Results
The maintenance and development of the Ministry’s portals ensure continuous access to key information on European Funds and support users in using public information services.
The key results include:
- maintaining the availability of the Ministry’s information portals,
- supporting ongoing development of the websites,
- providing technical assistance for public systems,
- giving users access to information on European Funds,
- providing access to grant and call search tools,
- presenting project data through the Grants Map,
- providing access to the European Funds Knowledge Base,
- supporting the security and stability of portal operation,
- enabling further adaptation of websites to the needs of users and the Ministry.
Project Organization
The project is carried out using an agile methodology, enabling the team to respond continuously to the client’s needs, handle requests, plan changes and adapt the scope of work to the Ministry’s current priorities.
The project team includes:
- architect,
- developer,
- system administrator,
- specialist with experience in IT security.
This team structure combines competencies related to solution architecture, application development, system administration and IT security.
Summary
The internet portals of the Ministry of Development Funds and Regional Policy play an important role in providing information on European Funds, calls for proposals, grants, projects and knowledge resources for beneficiaries and citizens.
The development, maintenance and technical assistance services we provide ensure stable operation of the websites, support their further development and provide ongoing support for public portals used by a wide range of users.
The project demonstrates the importance of long-term maintenance and development of public information services, which must combine availability, security, up-to-date content and flexibility in responding to the changing needs of public administration and users.